NEW
Shipping Instructions

Batteries are not required but if a phone has a battery, leave it attached. We now accept accessories. You may also include cases and manuals.

1. Use sturdy, undamaged, corrugated boxes for packing your phones. Use as many boxes as necessary and the weight limit is now 100 pounds.
2. Gather packaging material such as bubble wrap, newspaper, paper bags, plastic bags, or plastic sheets. Place a layer of packaging material on the bottom of a shipping box.
3. Carefully count your phones. Verification of your phone count is very important. If the phone count does not match the count when they are received, it may delay your payment.
4. Place a layer of phones in the box.
5. Place another layer of packaging material on top of the phones.
6. Repeat the process, placing a layer of packaging material between each layer.
7. Place an additional layer of packaging material on the top. This will minimize damage to donated wireless handsets during transport.
8. If possible, use a separate box for accessories or place accessories at the bottom of your box(es).
9. Seal all box openings with strips of shipping tape for secure transport.
10. Use the email label link we send you to label each box as part of the whole shipment. With three boxes, for example, indicate “1 of 3”, “2 of 3”, “3 of 3”. Please note: The Ship ID on your label is very important and will be used to track your shipment.

Contacting CellFund to ship your phones

Shipping is free. The minimum is 25 phones. DOUBLE CHECK YOUR PHONE COUNT to ensure you will receive your payment in a timely manner.

Have your boxes ready to pack before completing the Shipping Request form. You may include accessories.

1. Using your CellFund User ID, complete the Shipping Request form.
2. We will email you a confirmation with a temporary shipping label link.
3. We will mail your pre-paid (PRP) FedEx shipping labels First Class, one for each box. If your Shipping Request is received by 11 a.m., your FedEx PRPs will go out the same day. You will receive one FedEx PRP for each box.
4. Seal your boxes.
5. When received in the mail, affix the PRPs to your boxes.
6. Call 800 GO-FEDEX to schedule your pickup OR give your shipment to any FedEx driver OR take your shipment to any FedEx pickup location. The driver will leave you a tracking number receipt for each box.
7. After your shipment is received and processed, you will receive email notification of the value.
8. Your payment will arrive in 3 to 5 weeks.

Once you submit your Shipping Request, do not change the number of boxes for your shipment or your processing and payment will be delayed. Contact CellFund to make a change.

Please note: We do not accept packages sent C.O.D. Once shipped, all phones become the property of CellFund and cannot be returned.